Geelong RSL policy & compliance information

Part of our continued success at the Geelong RSL is the strength of our ties with our close partners. Geelong RSL members enjoy the benefits provided by Diamond Rewards. The Geelong RSL is committed to the highest levels of responsible service and customer care. We have policies and procedures in place to ensure our staff deliver our services in a manner that maximises customer enjoyment in a social environment and minimises the potential for harm.

Statement of Commitment

This venue is committed to the wellbeing of its customers, visitors, employees and the wider community in which it operates. It strives to deliver all its services in a responsible and sustainable manner providing the means for our customers to have informed choices and to exercise a rational and sensible informed choice based on their personal and individual circumstances. As part of this commitment, the venue has adopted a comprehensive Responsible Gambling Code of Conduct and will provide the necessary resources, both financial and human, to support the proper operation and fulfilment of the Code at this premise.

Responsible Service of Alcohol

The Geelong RSL maintains that the responsible service of alcohol is a responsibility shared by both the venue and the customer. For our part, we are committed to the service of alcohol to our customers in a professional and responsible manner, complying with all applicable laws and adhering to endorsed Liquor Service Codes of Practice. We recognise that alcohol abuse and alcohol consumption by minors are serious social issues. Our staff members are trained in Responsible Service of Alcohol and actively promote responsible alcohol consumption by our customers. We also require current valid photographic proof of age identification to be provided by young adults before they are supplied with alcohol at our venue.

Responsible Gaming

Responsible Gaming Code of Conduct (English)

Responsible Gaming Code of Conduct (Arabic)

Responsible Gaming Code of Conduct (Chinese)

Responsible Gaming Code of Conduct (Greek)

Responsible Gaming Code of Conduct (Italian)

Responsible Gaming Code of Conduct (Spanish)

Responsible Gaming Code of Conduct (Turkish)

Responsible Gaming Code of Conduct (Vietnamese)

Keno Code of Conduct

Keno Rules of Play

Compliance

Victorian Commission for Gambling and Liquor Regulation
Gambling Help Online
Victorian Responsible Gambling Foundation
Money Smart
Gambling Help for Victorians
TAB Corp – Code of Conduct